OVERVIEW

Redesigned the app's functionalities to resolve user pain points and enhance user flows


Redesigned the app's functionalities to resolve user pain points and enhance user flows


Original Design

  • Navigation Complexity: Too few buttons, too many functions - users were lost.

  • Limited Functionality: Missing tools that competitors offer, holding back productivity.

  • Cluttered Design: Awkward layout and empty spaces made the app feel unintuitive and hard to use.

Redesign

  • Intuitive Navigation: Streamlined menu design that makes finding features quick and effortless.

  • Enhanced Functionality: Added essential productivity tools to give users more power and flexibility.

  • Modern, Clean Design: Refined visual layout that's both visually appealing and user-friendly, with expanded options for seamless interaction.

Insights

Insights

Process

Reflection

Problem 1

The navigation buttons were confusing and lacked intuitiveness, making it difficult for users to navigate the app effectively.

The navigation buttons were confusing and lacked intuitiveness, making it difficult for users to navigate the app effectively.

The navigation buttons were confusing and unintuitive, requiring excessive exploration to locate features and slowing down workflow.

The navigation buttons were confusing and unintuitive, requiring excessive exploration to locate features and slowing down workflow.

Solution 1

We redesigned the navigation bar to make it more intuitive and user-friendly, organizing features logically for easier access.

We redesigned the navigation bar to make it more intuitive and user-friendly, organizing features logically for easier access.

Since Orangescrum is a web app, we ensured that users could navigate to any page with a single click, eliminating the need to jump between tabs.

Since Orangescrum is a web app, we ensured that users could navigate to any page with a single click, eliminating the need to jump between tabs.

Feature 1 : Users can easily access any page with a single click.

Problem 2

It was hard to access essential features quickly for everyday use, limiting efficiency for small businesses and startups.

It was hard to access essential features quickly for everyday use, limiting efficiency for small businesses and startups.

The app lacked essential features like team management, to-do lists, reminders, quick access to messages, and a project timeline, which are crucial for daily operations.

The app lacked essential features like team management, to-do lists, reminders, quick access to messages, and a project timeline, which are crucial for daily operations.

Solution 2

We redesigned the dashboard and home screen to simplify access to key features, improving usability and efficiency.

We redesigned the dashboard and home screen to simplify access to key features, improving usability and efficiency.

We improved this by redesigning the dashboard and home screen to make these essentials more accessible and visually appealing.

We improved this by redesigning the dashboard and home screen to make these essentials more accessible and visually appealing.

Feature 2: Essential tools are easily accessible.

Problem 3

The app's design had excessive empty space and poorly sized elements, making it visually unappealing and difficult to navigate.

The app's design had excessive empty space and poorly sized elements, making it visually unappealing and difficult to navigate.

Solution 3

We streamlined the design, optimizing space and resizing elements to create a cleaner, more intuitive layout.

We streamlined the design, optimizing space and resizing elements to create a cleaner, more intuitive layout.

We filled the empty space by adding necessary elements and resized buttons to make them more accessible and easier to use, improving both functionality and the overall design.

We filled the empty space by adding necessary elements and resized buttons to make them more accessible and easier to use, improving both functionality and the overall design.

Feature 3: Optimized Layout and Design

Redesign

Redesign

DEFINE

Understanding user pain points and frustrations

We analyzed the data provided by the client, which included user feedback, pain points, and insights from beta users and potential customers. This information helped us better understand their needs and refine the user experience to address their specific challenges and expectations.


Table 1 : User Insights and Solutions Overview

User persona: Identifying user goals, pain points, and home screen sections that were relevant

IDEATE

Identifying opportunities for improvement from competitors' strategies

After identifying key insights from user feedback, I analyzed Orangescrum’s current design, comparing it to the larger version meant for enterprise networks and other competitors. This evaluation highlighted areas for improvement, helping me identify effective design strategies from competitors that could enhance Orangescrum’s user experience.


  • Competitors highlighted the need for a customizable dashboard that allows users to tailor their workspace.

  • Easy access to tasks, to-do lists, and timelines helps users stay organized and manage their work effectively.

  • Seamless navigation between projects and user details, all while maintaining a clean, well-spaced design to avoid clutter.


Competitor Insights: We incorporated design ideas from competitors to improve usability and functionality.

USER FLOW

Ideating solutions to solve pain points and generating process flow

For Orangescrum, I used client-provided data from small business owners and startups to identify pain points like project tracking and team collaboration. I then designed solutions and a user flow to streamline tasks and improve communication, enhancing the experience for project management.


Optimizing User Journey

PROTOTYPE

Adopting design principles and competitors' good design decisions

First sketched a draft to outline the app's layout and information architecture. Then, using insights from the competitive analysis, I created low-fidelity to mid-fidelity wireframes to refine the design and incorporate effective design patterns.

Sketch:

The initial sketch was the layout foundation but lacked clarity, making it difficult for users to navigate despite its simplicity.

Lofi:

The low-fidelity design focused on refining the layout, ensuring easy navigation between projects and providing clear access to the timeline and tasks.

First Design:

The initial layout was completed but lacked visual appeal and clarity, making it harder for users to navigate despite the goal of simplicity.

Final Design:

The prototype is complete, with all features fully functional and visually refined for an intuitive user experience.

Competitor Insights: We incorporated design ideas from competitors to improve usability and functionality.

TEST

Uncovering potential issues and user feedback

After numerous iterations and rounds of testing, we continuously refined our designs based on client feedback. This iterative process allowed us to address key pain points, simplify workflows, and ensure the final product met the needs of both the client and their target users effectively.

Potential Issue

Initial Design:

Was difficult to navigate for something they were trying to make simple but made difficult for user to understand

Solution

Iteration 1:

Changed color , added easier escape buttons and more functions but was missing logo or Homescreen button

Iteration 2:

Client wanted logo in the navigation bar but was repetitive with another search bar and to many nav buttons

Iteration 3:

Client got the logo for homepage , better spacing and easy to go all nav buttons and profile button as well .

Navigation Bar : Iterative improvement after user testing and client feedback

TAKEAWAYS

While the product was ultimately shelved due to a change in the company’s project management strategy, the process was an invaluable learning experience, and here are my key takeaways :

Prioritizing User Needs

Focusing on key insights and narrowing down user types helped streamline my design decisions, ensuring the final product addressed the most important user needs.

Data-Driven Design

Moving forward, I plan to implement A/B testing to measure the impact of design changes, helping validate decisions based on real user data and statistical improvements.

Balancing Aesthetics and Functionality

This project taught me how to combine aesthetics with user-friendly functionality, ensuring the design was both visually appealing and easy to navigate.

Design System

My teammate and I designed a simple, modern system for Orangescrum, with a professional logo, soft colors, and easy-to-read fonts. We used rounded, high-contrast buttons to make interactions clear and smooth.

Let's Get Social

Explore More of My Work

Orangescrum Baseleaf Redesign

Orangescrum Baseleaf Redesign

A web app that helps teams work together better. Manage tasks, track progress, and keep everyone on the same page - all in one place.

A web app that helps teams work together better. Manage tasks, track progress, and keep everyone on the same page - all in one place.

Team: Ruhin Gharai ,Tina Nguyen, Rachel Rodolfa, Beatrice Ramos, Simran Gunsi



My Role: Associate Product Manager, Product designer


Timeline: June 2024 - Nov 2024


Timeline: June 2024 - Nov 2024


Type of Product: B2B SaaS Project Management

Tools: Figma, FigJam, Canva, Adobe Photoshop


Type of Product: B2B SaaS Project Management

My Role: Associate Product Manager, Product designer


Tools: Figma, FigJam, Canva, Adobe Photoshop


Team: Ruhin Gharai ,Tina Nguyen, Rachel Rodolfa, Beatrice Ramos, Simran Gunsi



Let's Get Social

Let's Get Social

Design System

My teammate and I designed a simple, modern system for Orangescrum, with a professional logo, soft colors, and easy-to-read fonts. We used rounded, high-contrast buttons to make interactions clear and smooth.

TEST

Uncovering potential issues and user feedback

After numerous iterations and rounds of testing, we continuously refined our designs based on client feedback. This iterative process allowed us to address key pain points, simplify workflows, and ensure the final product met the needs of both the client and their target users effectively.

Potential Issue

Initial Design:

Was difficult to navigate for something they were trying to make simple but made difficult for user to understand

Solution

Iteration 1:

Changed color , added easier escape buttons and more functions but was missing logo or Homescreen button

Iteration 2:

Client wanted logo in the navigation bar but was repetitive with another search bar and to many nav buttons

Iteration 3:

Client got the logo for homepage , better spacing and easy to go all nav buttons and profile button as well .

Navigation Bar : Iterative improvement after user testing and client feedback

PROTOTYPE

Adopting design principles and competitors' good design decisions

First sketched a draft to outline the app's layout and information architecture. Then, using insights from the competitive analysis, I created low-fidelity to mid-fidelity wireframes to refine the design and incorporate effective design patterns.

Sketch:

The initial sketch was the layout foundation but lacked clarity, making it difficult for users to navigate despite its simplicity.

Lofi:

The low-fidelity design focused on refining the layout, ensuring easy navigation between projects and providing clear access to the timeline and tasks.

First Design:

The initial layout was completed but lacked visual appeal and clarity, making it harder for users to navigate despite the goal of simplicity.

Final Design:

The prototype is complete, with all features fully functional and visually refined for an intuitive user experience.

Competitor Insights: We incorporated design ideas from competitors to improve usability and functionality.

Process

Reflection

USER FLOW

Ideating solutions to solve pain points and generating process flow

For Orangescrum, I used client-provided data from small business owners and startups to identify pain points like project tracking and team collaboration. I then designed solutions and a user flow to streamline tasks and improve communication, enhancing the experience for project management.


Optimizing User Journey

IDEATE

Identifying opportunities for improvement from competitors' strategies

After identifying key insights from user feedback, I analyzed Orangescrum’s current design, comparing it to the larger version meant for enterprise networks and other competitors. This evaluation highlighted areas for improvement, helping me identify effective design strategies from competitors that could enhance Orangescrum’s user experience.


  • Competitors highlighted the need for a customizable dashboard that allows users to tailor their workspace.

  • Easy access to tasks, to-do lists, and timelines helps users stay organized and manage their work effectively.

  • Seamless navigation between projects and user details, all while maintaining a clean, well-spaced design to avoid clutter.


Competitor Insights: We incorporated design ideas from competitors to improve usability and functionality.

DEFINE

Understanding user pain points and frustrations

We analyzed the data provided by the client, which included user feedback, pain points, and insights from beta users and potential customers. This information helped us better understand their needs and refine the user experience to address their specific challenges and expectations.


Table 1 : User Insights and Solutions Overview

User persona: Identifying user goals, pain points, and home screen sections that were relevant

TAKEAWAYS

While the product was ultimately shelved due to a change in the company’s project management strategy, the process was an invaluable learning experience, and here are my key takeaways :

Prioritizing User Needs

Focusing on key insights and narrowing down user types helped streamline my design decisions, ensuring the final product addressed the most important user needs.

Data-Driven Design

Moving forward, I plan to implement A/B testing to measure the impact of design changes, helping validate decisions based on real user data and statistical improvements.

Balancing Aesthetics and Functionality

This project taught me how to combine aesthetics with user-friendly functionality, ensuring the design was both visually appealing and easy to navigate.